A Marketing Checklist for Freelancers and Consultants
by Brian S. Konradt
Marketing can be as simple as engaging in a
one minute conversation with another person or as complex as a $3,000 direct mail
advertising campaign. Everyone has done some type of marketing in their lives
including you. You may have sold things at a garage sell that's marketing. Maybe
you recommended a friend to see a movie, which she did. That, too, is marketing. At your
last job interview, you talked about yourself and how you and your experience could
benefit the company and you got the job. That's marketing.
But marketing is more than selling a product or service or yourself basically,
it's getting the person or prospect interested in what you're selling. And that's not so
easy unless you know exactly how to do it.
Most people know how to market but not everyone knows how to market effectively.
When you mail a prospective client a piece of your promotional material advertising your
availability as a commercial copywriter who is seeking work and don't get a response, then
that's marketing. But when the prospective client responds to your promotional material
and requests additional information that leads up to work, then that's marketing
effectively.
Marketing is probably the most ignored and neglected function of operating a profitable
commercial copywriting business. Copywriters ignore or neglect marketing because of the
following reasons:
- Marketing must be done on a continuous if not daily basis. That eats away
20-30% of your time each day. Instead of working eight hours each day for clients, you
really work five or six hours each day for clients.
- Marketing is non-billable time. When a freelancer stops working on his client's project
to do his own marketing, he does not get paid for his time.
- Marketing costs money and can exhaust your time. A popular complaint among freelancers
is the lack of time to shoehorn daily marketing into their daily schedules. Working on
lengthy projects, meeting deadlines, keeping in touch with clients and managing a business
can place a lot of strain on the writer. Because of time constraints, many copywriters
market their services in short, quick "spurts" that is, they mail out
huge amounts of promotional material at one time when only necessary.
- Beginners often quit their marketing efforts too soon because they're not soliciting
responses immediately. And established professionals neglect daily marketing because it's
non-billable time and their existing client-base may be funneling in referrals and repeat
work, so why market? Whatever you do, never stop your marketing, even if you have plenty
of clients, lots of work and several paychecks in the mail. Stopping your marketing at any
time can cause sluggish sales, lack of clients, and, potentially, a bankrupt business, in
the coming weeks or in the future.
Marketing is the lifeblood of your business. Your business does not grow, flourish or
live without marketing. Once you understand how to market effectively, you'll increase
your chances of running a successful, profitable copywriting business (or any business),
guaranteed.
Here's a checklist to market any service or product effectively:
- Marketing is repetitious. For your marketing to create impact, build rapport and
establish relationships with your prospects, your marketing must be repetitious
there is simply no other way. Plan on promoting yourself to the same prospect at least
five times before you anticipate a response.
- Marketing must interest the prospect about your product or service, not just sell it. If
you can't stir up interest about your service or product, the prospect will junk your
promotional material in the garbage.
- Marketing must be performed continuously, not infrequently. Avoid marketing in spurts.
"Marketing, to be effective, must be done on a continuous basis not when you
feel like it or when you need to do so," says corporate copywriter, Joan Berk.
"When you market in spurts, you put yourself at a risk of having to wait for the
results and scrambling around to find work to meet payments. If you market each day
or at least every other day it's much easier to manage, keep track of your results,
and you won't put yourself in a state of panic when you lose a client or fall short of a
project. You'll have many inquiries, leads and referrals on tap."
- Marketing creates impact gradually not immediately. Anticipate sluggish results
the first time you market your services, but don't quit due to poor results. Marketing, to
create impact, builds up gradually, over time, not overnight.
- Marketing does not focus on the product or service but focuses on the benefits of
the product or service, or, in essence, how the service or product can benefit the
prospect.
- Marketing focuses on soliciting a response from the prospect, not just the work. If all
you do is ask for work, most likely you will not get it the first time around, no matter
how qualified you are. To increase the chances of the prospect outsourcing work to you,
you must also try to solicit a response, not just the work. Have the prospect contact you
to receive your free business newsletter, or a free consultation, or to review a piece of
his material for free. When you solicit a response, it brings you closer to securing work
from the prospect. Responses are nearly as important as getting the work itself.
- Marketing sells solutions, never your writing services. Prospects don't care how
creative and professional you write. They only care about one thing: how your skills can
solve their problems. That's it. If you can't help the prospect solve his problem, you
won't get the work.
As you put together an effective marketing plan for your business, remember the
following key points:
First, all marketing strategies come down to one type of marketing: networking (or some
form of networking). Securing a client is a person-to- person confrontation. It involves
finding out the prospect's problems and needs, and then fulfilling them. That's one reason
why networking is the best type of marketing around.
Secondly, you never sell your services to prospects you sell solutions to their
problems. They don't care how well you do something they only care what type of
results you can produce for them that'll solve their problem(s).
Finally, marketing must be repetitious to create rapport and establish a relationship
these are two essential elements that turn prospects into paying clients.
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BRIAN S. KONRADT is the owner of BSK Communications
and Associates, a mail-order/publishing business in New Jersey, which publishes
MasterFreelancers, a mail-order product catalog for freelance writers and creative pros,
providing recommendations on how to boost your sales, sharpen your skills, and secure more
work. To request a free copy, call 1- 800-797-9027 or send e-mail to catalog@masterfreelancer.com
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